Contacts & Help for Public Access Policy

NIH staff are here to answer your questions relating to the Public Access Policy!

Help Complying with the Public Access Policy

Please refer first to the Public Access Policy FAQ.

Email Public Access Mailbox

Public Access Compliance Monitor

Please refer first to the Public Access Compliance Monitor user guide. When sending queries to the mailbox below, please be sure to include the full citation, eRA Common username and NIH award numbers, if needed to address the question.

NIH Manuscript Submission (NIHMS) System Helpdesk

Please first refer to the NIHMS Manuscript Submission/My Manuscripts, Help, and FAQ. The NIHMS also maintains a help desk to assist users with manuscript submissions.

Email NIHMS Help Desk

My NCBI and My Bibliography

Please first refer to the My Bibliography training materials and FAQ. My NCBI also maintains a help desk to assist users with manuscript submissions. When requesting support from the help desk, please be sure to include the full citation and eRA Commons username (if needed).

Email My NCBI Help Desk